Redtail Telematics Resellers FAQs

Resellers FAQs

How do I become a Reseller?

Contact Redtail Telematics, sales@redtailtelematics.com to request program, product and pricing information.

Which products are available to Resellers?

The Redtail full featured professionally installed Fleet management solution, as well as the Do-It-Yourself Click to Locate product are available for re-sale.

Do you have any marketing collateral or point of purchase support?

Yes. Redtail has presentations, brochures and complimentary point of purchase displays with a minimum purchase. See the program information for details.

Do the tracking devices require service?

Yes. Customers can purchase the VAM devices from a Reseller and are instructed to go to a web-site link to activate the device. The customer is responsible for creating an account and paying for service.

Can my customers purchase Redtail directly?

Fleet customers can call Redtail and purchase the Fleet management solution. The Automotive Click to Locate product and APP can be purchased ONLY through our reseller channel.

How difficult is it to install the VAM device?

The professionally fitted VAM devices require the installation of power, ground and ignition wires, which typically takes less than an hour.

What about Click to Locate? Will my customer be able to easily install the VAM plug-in device?

Click to Locate requires no installation and plugs directly into the vehicle or light truck’s On Board Diagnostic System (OBD-II).

Where is the OBDII Connector Located?

The automotive manufacturing rules in the USA state that the connector must be located within 3 feet of the driver and must not require any tools. Look under the dash and behind ashtrays.

Does My Car or Light Truck Have OBD-II?

All cars and light trucks built and sold in the United States after January 1, 1996 were required to be equipped with an OBDII port. In general, this means all 1996 model year cars and light trucks are compliant.

Can I use the Click to Locate plug-in device with the Fleet Management application? Or the professionally installed device with the Click to Locate app?

The hardware is interchangeable. The customer can use a professional fitted device and select the Click to Locate or Fleet service application and plan.

Zen-tinel

"Zen-tinel has been a business partner with REDTAIL for many years now as our high tech products complement each other in the school bus market. We have also had a very good experience as a REDTAIL Reseller.

One key selling point in the bus market is REDTAIL’s annual service program, which comes with two months free of service, since school buses typically don’t run in the Summer. Another benefit is the idling alert - many states do not allow buses to idle for more than 5 minutes, and our customers in Pittsburgh really appreciate the heads-up."

Bob Bellock, Exec VP

2019-10-02T13:01:34+00:00

"Zen-tinel has been a business partner with REDTAIL for many years now as our high tech products complement each other in the school bus market. We have also had a very good experience as a REDTAIL Reseller. One key selling point in the bus market is REDTAIL’s annual service program, which comes with two months free of service, since school buses typically don’t run in the Summer. Another benefit is the idling alert - many states do not allow buses to idle for more than 5 minutes, and our customers in Pittsburgh really appreciate the heads-up." Bob Bellock, Exec VP

https://www.redtailtelematicsstaging.com/testimonials/zen-tinel/

12 Volt Marketing Group

"I’m proud to say I was REDTAIL’s first Rep, and I’ve had a lot of success selling REDTAIL to my dealers in New Jersey and New York. For one thing, the company is becoming very well known as a major player in the fleet management business. Some of my dealers have fleet business, while others sell REDTAIL direct to end-users.

The hardware is an easy hookup and the UI is just as user friendly as REDTAIL’s customer service! I would encourage any manufacturers’ representatives – Rep Firms – who are interested in learning more about Fleet Tracking to give REDTAIL a call, or send an email to sales@redtailtelematics.com."

Frankie Mark, Owner

2019-10-02T12:43:54+00:00

"I’m proud to say I was REDTAIL’s first Rep, and I’ve had a lot of success selling REDTAIL to my dealers in New Jersey and New York. For one thing, the company is becoming very well known as a major player in the fleet management business. Some of my dealers have fleet business, while others sell REDTAIL direct to end-users. The hardware is an easy hookup and the UI is just as user friendly as REDTAIL’s customer service! I would encourage any manufacturers’ representatives – Rep Firms – who are interested in learning more about Fleet Tracking to give REDTAIL a call, or send an email to sales@redtailtelematics.com." Frankie Mark, Owner

https://www.redtailtelematicsstaging.com/testimonials/12-volt-marketing-group/

Zen-tinel

"Our school bus customers in Louisiana like the Redtail Fleet solution because the technology allows drivers to take the buses home at night. REDTAIL boundary alerts and 24/7 location means that the bus system managers can be assured the buses don’t take unauthorized trips and are parked where they’re supposed to be on weekends.

Of course, one of the biggest REDTAIL benefits is their Team; they always provide the highest levels of service."

Bob Bellock, Exec VP

2019-10-02T13:02:24+00:00

"Our school bus customers in Louisiana like the Redtail Fleet solution because the technology allows drivers to take the buses home at night. REDTAIL boundary alerts and 24/7 location means that the bus system managers can be assured the buses don’t take unauthorized trips and are parked where they’re supposed to be on weekends. Of course, one of the biggest REDTAIL benefits is their Team; they always provide the highest levels of service." Bob Bellock, Exec VP

https://www.redtailtelematicsstaging.com/testimonials/zen-tinel-2/

BT Enterprise

REDTAIL Telematics came to my attention in the very early days of Usage-Based Insurance when young driver coaching and their technology was used to help launch UBI pioneer ingenie. Their products and services have proved insightful and robust, and have evolved with markets as diverse as vehicle tracking, all aspects of fleet management, and most latterly the demands of monetising the connected vehicle.

Throughout their solutions have been quality first, scalable and adaptable to vertical or geography – a true technology and commercial partner.

Colin Shillito, Head of Business Development – IoT Automotive

2021-07-01T13:29:48+00:00

REDTAIL Telematics came to my attention in the very early days of Usage-Based Insurance when young driver coaching and their technology was used to help launch UBI pioneer ingenie. Their products and services have proved insightful and robust, and have evolved with markets as diverse as vehicle tracking, all aspects of fleet management, and most latterly the demands of monetising the connected vehicle. Throughout their solutions have been quality first, scalable and adaptable to vertical or geography – a true technology and commercial partner. Colin Shillito, Head of Business Development – IoT Automotive

https://www.redtailtelematicsstaging.com/testimonials/bt-enterprise/

TRACKER Network UK

"We have been working with Redtail’s sister organisation Plextek since 1993 in our Stolen Vehicle Recovery activities and with Redtail since their formation.

Our close partnership has helped forge the VAM telematics product into a market leading device that we are proud to promote for TRACKER’s fleet and insurance applications."

Stephen Doran, CEO

2019-10-02T13:03:29+00:00

"We have been working with Redtail’s sister organisation Plextek since 1993 in our Stolen Vehicle Recovery activities and with Redtail since their formation. Our close partnership has helped forge the VAM telematics product into a market leading device that we are proud to promote for TRACKER’s fleet and insurance applications." Stephen Doran, CEO

https://www.redtailtelematicsstaging.com/testimonials/tracker-network-uk/

The REDTAIL Management Systems

At Redtail Telematics, we care about the quality and security of the products and services we offer to our customers. That's why we have created a Quality Management System that is ISO 9001 certified and an Information Security Management System that is ISO 27001 certified. Redtail's QMS and ISMS play crucial roles in ensuring the quality of products/services and protecting sensitive information for all involved.

For more information about our ISO 9001 Quality Management certification or our ISO 27001 Information Security Management certification, please visit the NQA website.

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